Privacy Policy

Last updated: April 27, 2026

This Privacy Policy explains how Y Associates, LLC ("Y Associates," "we," "us," or "our") collects, uses, and protects your information when you visit yassociates.com, contact us by phone or chat, or otherwise engage with our services. By using our services, you agree to the practices described here.

Y Associates, LLC 408 Suncrest Street, Pittsburgh, PA 15210 info@yassociates.com https://yassociates.com

1. Information We Collect

Information you provide to us

When you contact us — by phone, chat, web form, email, or in person — we may collect:

  • Name and company
  • Email address
  • Phone number
  • Job title or role
  • Information about your marketing goals, budget, timeline, and channels of interest
  • Any other information you choose to share during the conversation

Information collected automatically

When you visit yassociates.com, we automatically collect:

  • IP address, browser type, device type, and operating system
  • Pages viewed, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 6)

Information from third-party services

We may receive information about you from advertising, analytics, and lead-source partners we work with. This includes campaign attribution data and aggregated audience insights.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiry and provide proposals or information you've requested
  • Schedule and conduct discovery calls and meetings
  • Send transactional follow-ups by email or SMS (see Section 4 for SMS specifics)
  • Operate, secure, and improve our website and services
  • Comply with legal obligations
  • With your separate consent, send marketing communications about our services

3. How We Share Your Information

We do not sell your personal information. We share information only as described below:

  • Service providers: with vendors who help us run our business — for example, our CRM, email and SMS providers, analytics platforms, and payment processors. These vendors are bound by contract to use your information only to provide services to us.
  • Legal compliance: when required by law, subpoena, court order, or government request, or to protect the rights, property, or safety of Y Associates, our clients, or the public.
  • Business transfers: if Y Associates is involved in a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner subject to this Privacy Policy.

We do not share your information with third parties for their own marketing purposes.

4. SMS / Text Messaging Program

If you provide your phone number during a phone call or chat, you consent to receive transactional SMS messages from Y Associates related to your inquiry — for example, a link to schedule a discovery call or a confirmation that our team will follow up.

  • Frequency: Message frequency varies based on your engagement, typically 1–4 messages.
  • Cost: Message and data rates may apply, depending on your mobile carrier plan.
  • Opt-out: You may opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages, unless you re-subscribe.
  • Help: Reply HELP to any message, or email info@yassociates.com, for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors who support our SMS service (such as our messaging provider) is permitted only to deliver the messages you've opted into. All other categories of information collected may be shared as described in Section 3.

5. Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce our agreements. Inactive prospect records are typically retained for 24 months and then deleted or anonymized. Client records are retained for the duration of the business relationship plus seven years for tax and legal purposes.

6. Cookies and Tracking

We use cookies, pixels, and similar technologies on yassociates.com to:

  • Operate the site (essential cookies)
  • Remember your preferences (functional cookies)
  • Measure traffic and improve the site (analytics cookies)
  • Show relevant ads on third-party platforms (advertising cookies)

The third-party services we use include Google Analytics, Google Ads, Microsoft (Bing) Ads, Meta (Facebook) Pixel, LinkedIn Insight Tag, Snapchat Pixel, and Simpli.fi. You can disable cookies through your browser settings, but parts of the site may not work properly.

To opt out of personalized advertising across the web, visit:

7. Your Privacy Rights

California residents (CCPA/CPRA)

You have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell, and we limit sharing as described above)
  • Correct inaccurate personal information
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising your rights

To exercise these rights, email info@yassociates.com with the subject "California Privacy Request."

EU/UK residents (GDPR)

You have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to processing based on legitimate interests. Contact us at info@yassociates.com to exercise these rights.

All users

You can opt out of marketing emails by clicking the unsubscribe link in any email, and you can opt out of SMS by replying STOP. You can also email info@yassociates.com to update or remove your information.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at info@yassociates.com and we will delete it.

9. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data with encryption in transit, access controls, and regular security review.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted prominently on yassociates.com.

11. Contact Us

Questions about this Privacy Policy? We're happy to help.

Y Associates, LLC 408 Suncrest Street Pittsburgh, PA 15210 info@yassociates.com